Welcome to Palm Court Dental. This Privacy Policy describes how we collect, use, and share your personal information when you visit or interact with our website or receive our services at our office located in Southern California.
1. Information We Collect
We may collect the following types of information:
- Personal Information: When you visit our Site, schedule an appointment, fill out forms, or contact us, we may collect personal information such as your name, email address, phone number, home address, and any information related to your dental health or insurance.
- Financial Information: If you make payments online, we may collect billing information including credit card numbers, bank account details, and other payment-related information.
- Health Information: As a healthcare provider, we may collect health-related information, including but not limited to, dental history, current conditions, and prescribed treatment plans. This information is protected under the Health Insurance Portability and Accountability Act (HIPAA).
- Usage Information: We may collect non-personal information related to your interaction with our Site, including your IP address, browser type, referring/exit pages, and other usage data. This is done through cookies, log files, and other tracking technologies.
2. How We Use Your Information
We use the information we collect for purposes including, but not limited to:
- Providing and improving our dental services
- Scheduling and managing appointments
- Processing payments and handling billing
- Communicating with you regarding your appointments, treatments, or account
- Complying with legal obligations and regulatory requirements
- Understanding website traffic and improving user experience
3. How We Share Your Information
We may share your information with third parties under the following circumstances:
- Service Providers: We may share your information with third-party service providers who assist us in operating our Site, conducting our business, or providing services to you, as long as these parties agree to keep your information confidential.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).
- Business Transfers: In the event of a merger, sale, or transfer of all or part of our business, your information may be transferred to the acquiring entity.
4. Your Rights and Choices
You have the right to:
- Access, correct, or delete your personal information
- Opt-out of receiving marketing communications from us
- Restrict how your information is used or shared
To exercise these rights, please contact us using the details provided below.
5. Data Security
We take the security of your information seriously and implement reasonable administrative, technical, and physical safeguards to protect your data. However, no method of transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.
6. Cookies and Tracking Technologies
Our Site uses cookies and similar tracking technologies to enhance your experience. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our Site may contain links to third-party websites that are not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage you to review their privacy policies before providing any information.
8. Children’s Privacy
Our Site is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13 without parental consent. If we become aware that we have collected such information, we will take steps to delete it.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us.